Privacy Policy for Window Wizards
Effective Date: May 27, 2025
Window Wizards ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, use our services, or interact with us.
By providing us with your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Contact us via our website form: This includes your full name, email address, phone number, general location (e.g., city), and any message you provide.
Contact us via email or phone: This includes your name, email address, phone number, and any other information you choose to share with us.
2. How We Use Your Information
We use the personal information we collect for the following primary purposes:
To respond to your inquiries and provide services: This includes getting in touch with you directly to discuss quotes, pricing, specific services, and any other information you require about Window Wizards.
To communicate with you: To send service-related information, confirmations, and respond to your questions.
We do not use your information for marketing purposes, such as sending newsletters or promotional offers.
3. How Your Information is Collected and Secured
When you fill out our contact form on the website, the information you provide is sent directly and securely to our company email inbox (e.g., Gmail, Yahoo) via our website builder, Framer. Framer handles the secure transmission of this data to ensure its protection during transit.
4. Access to Your Information
Only the administrator of the email account (windowwizards@gmail.com) to which the contact form submissions are sent has access to the personal information collected through our website.
5. Disclosure of Your Information
We do not share your personal information with any third parties. Your information remains confidential with Window Wizards.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
6. Data Retention
We will retain your personal information for a period of two (2) years after your last contact with us. This allows us to fulfill the purposes for which it was collected, including responding to inquiries and managing potential future service needs. After this period, your personal information will be securely deleted.
7. Your Rights
Under applicable privacy laws in Ontario and Canada (e.g., PIPEDA - Personal Information Protection and Electronic Documents Act), you have certain rights regarding your personal information, including:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Withdrawal of Consent: You have the right to withdraw your consent for us to process your personal information.
Right to Deletion/Erasure: You have the right to request the deletion of your personal information.
To exercise any of these rights, please contact us by emailing or calling us directly using the contact details provided below. We may require you to verify your identity before fulfilling your request.
8. Security of Your Information
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. No Cookies or Tracking Technologies
Our website does not use cookies or any other tracking technologies to collect personal information from visitors.
10. Third-Party Links
Our website or communications may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our records.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email:
windowwizards@gmail.comPhone:
+1 (416) 573-6200